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Support

Thales understands that the availability and security of your infrastructure directly impact the success of your enterprise.

Our flexible service portfolio provides multiple levels of support and a range of installation, configuration, and integration choices, enabling you to leverage Thales expertise in the way that best suits your business needs.

Backed by the Thales engineering team, our service offerings ensure that your Thales hardware and software security products operate efficiently and reliably, enabling you to focus on your core business.

How to Contact Us

If you have an nCipher product please click here to enter the support portal.
 
nCipher support is also available by phone:
North America: +1 877 994 4008
Worldwide: +44 122 372 3666
 
If you have a Thales product please click here to submit a technical inquiry.
 
Thales support is available by phone:
Europe, Middle East and Africa - Tel: +44 (0)1844 - 202566
Asia - Tel: (852)2815-8633
Americas - Tel: +1 800-521-6261
Australasia - Tel: +61 3 8630 4773
 
You may want to visit this page first to help you prepare the information you'll want to have ready.

 

 

 

Support Portal

Log into the nCipher Support Portal.


Not registered? Need access to documentation? Register to access.


Support for the nCipher product line is also available by phone:

North America:
1-877-994-4008
Worldwide:
+44-(0)-122-372-3666


For other Thales products, please click here to submit a technical inquiry.