Support

Thales understands that the availability and security of your infrastructure directly impact the success of your enterprise.

Our flexible service portfolio provides multiple levels of support and a range of installation, configuration, and integration choices, enabling you to leverage Thales expertise in the way that best suits your business needs.

Backed by the Thales engineering team, our service offerings ensure that your Thales hardware and software security products operate efficiently and reliably, enabling you to focus on your core business.

How to Contact Us

nCipher Product Line


Thales Product Line


Support Portal

If you do not have a Customer Id and Password and have an active Maintenance contract with Thales, please contact your Support Team to grant you access.

If you do not have valid Support maintenance contract , please contact your Account Manager prior to contacting Support.

Thales Support Portal 


 
You may want to visit this page first to help you prepare the information you'll want to have ready.